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Talk to the crew

Tell us when you're coming, who you're riding with and how much experience you've got. A real guide in Ha Giang will come back to you, usually within a day.

Send an enquiry

Tell us what you're after.

Your note goes to the crew in Ha Giang, not a call centre - a real guide answers it. No pressure and no hard sell either: if another trip suits you better, we'll say so.

Booking with the real Flipside? Flipside is the original Ha Giang Loop operator. We only take bookings through this website and our official WhatsApp below - if a lookalike name or site has been in touch, check with us first.

We answer from Ha Giang, usually within a day. Or WhatsApp us using the details below.
Before you write

The things riders always ask

Still not sure? Ask anyway. There's no such thing as a daft question about a road like this one.

Or reach us direct

What are your safety requirements?

Safety is non-negotiable for us. We started the Ha Giang Loop and have been leading tours through these mountains for over a decade - long enough to know exactly what these roads demand:

  • Every rider's ability is assessed before departure with a real competence test, not just a conversation.
  • Every helmet we provide is ECE or DOT certified.
  • Every bike gets a 15-point mechanical check each morning before we leave, and again on return.

Adventure, done carefully.

What level of riding experience is required?

Our tours cater to a range of experience levels: beginner-friendly tours on easier terrain, intermediate tours with more challenging routes, and advanced tours for seasoned riders. We'll assess your skill level before recommending a suitable tour.

What's included in the tour price?

Typically motorbike rental (unless you bring your own), fuel, accommodation, meals as specified in the itinerary, a knowledgeable guide, a support vehicle where applicable, entrance fees to attractions, and basic riding gear (helmet, gloves). Check the specific tour details for the full list of inclusions.

Can you tell us more about the itinerary and accommodation?

We keep the itinerary flexible on purpose. We'll give you a general overview, but Ha Giang is remote and conditions change quickly, so we adapt routes and stops to suit the weather, the group and the road. We've been running this loop for nearly a decade and know it better than anyone, and we choose clean, comfortable, character-filled homestays and guesthouses with local connections and home-cooked meals. Don't expect a glam hotel; these are roadside places we've personally vetted, and we've built the relationships that make them special, so we don't disclose the names before the ride. You'll get a well-crafted, experience-rich adventure without the tourist traps.

What types of accommodation will we stay in?

These terms get confusing, especially in rural Vietnam where the lines blur. Here's a quick glossary of what you'll hear about in Ha Giang:

  • Homestay: usually a family-run home where you stay in a private or shared room - more about cultural connection, with home-cooked meals and basic amenities.
  • Guesthouse: a small, often family-run lodging with private rooms and a bit more privacy - like a mini hotel: simple, functional and affordable.
  • Hostel: budget backpacker digs, often basic and crowded in rural areas, usually lacking the character and local connection we aim for. We won't put you up at a hostel.
  • Hotel: more standardised service with private rooms and daily cleaning, but in Ha Giang hotels tend to be basic rather than luxury.
  • Villa: a larger standalone property with more space and communal areas. Our Flipside Villa has dorms and private rooms, a pool, jacuzzi and garden - more of a social hub than a hotel.

Bottom line: we mix the best of these during your trip - clean, character-filled, locally owned places that add to the adventure.

What should I pack for a motorbike tour?

We'll send a detailed packing list when you book, but the essentials are:

  • Riding gear suited to the weather (jacket, pants, boots)
  • Comfortable clothing for off-bike activities
  • Sunscreen, sunglasses and a hat
  • Personal toiletries
  • Any medication you need
  • A camera for the memories
  • A sense of adventure
What distances are covered on the tour?

It varies with the tour's difficulty and terrain. Beginner-friendly tours cover shorter distances, around 100-150 km a day, while intermediate and advanced tours might range from 150-250 km or more. We balance riding time with breaks for sightseeing, meals and rest, so it stays comfortable and enjoyable.

What happens if I break down on the tour?

Our tours are well-planned, with contingencies for breakdowns. We have a support vehicle (or arrangements with local mechanics) that can handle repairs or provide a replacement bike if needed. Your safety and enjoyment come first, so we'll get you back on the road as quickly as possible.

Where can I leave my big bag?

We have secure storage on site, plus a safe for valuables.

Why should I choose Flipside over other loop companies?

We focus on quality, character and connection. We're not the cheapest, but we are the most intentional: small groups, safety first, real experiences, and a laid-back but respectful vibe. No rowdy party crowds or selfie-stick stampedes - just curious, open-minded travellers of all ages, here for the ride, the culture and the story. We build our trips for people who want adventure with meaning. If that sounds like you, we'll get along just fine.

Can I cancel my booking?

Plans change and we understand.

View our cancellation policy →